CubeSmart Self Storage - Richmond - 5312 Richmond Henrico Turnpike
5312 Richmond Henrico Turnpike, Richmond, VA 23227
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Hours
Sun | Closed |
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Mon | 9:30 AM - 6:00 PM |
Tue | 9:30 AM - 6:00 PM |
Wed | 9:30 AM - 6:00 PM |
Thu | 9:30 AM - 6:00 PM |
Fri | 9:30 AM - 6:00 PM |
Sat | 8:30 AM - 5:00 PM |
Sun | 6:00 AM - 10:00 PM |
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Mon | 6:00 AM - 10:00 PM |
Tue | 6:00 AM - 10:00 PM |
Wed | 6:00 AM - 10:00 PM |
Thu | 6:00 AM - 10:00 PM |
Fri | 6:00 AM - 10:00 PM |
Sat | 6:00 AM - 10:00 PM |
About CubeSmart Self Storage - Richmond - 5312 Richmond Henrico Turnpike
CubeSmart Self Storage is committed to providing our customers with excellent products, facilities, and customer service. Our customers enjoy many perks including moving services, packing & shipping supplies, storage customization, and business services - along with the best discounts in the industry
Unit Sizes and Pricing
5' x 5' unit
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5' x 5' unit
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5' x 5' unit
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5' x 10' unit
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5' x 10' unit
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5' x 10' unit
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5' x 10' unit
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5' x 10' unit
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10' x 10' unit
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10' x 15' unit
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10' x 15' unit
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10' x 15' unit
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10' x 20' unit
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Features
- Fenced and lighted
- Video cameras on site
- Vehicle requires insurance
- Vehicle requires title
- Handcarts available
- Moving supplies for sale
- Email billing available
- Accepts mail/packages for tenants
- Rent due on same day each month per lease start
- Auto-pay available
- Vehicle must be running
- Vehicle requires registration
- Title must match renter
- Insurance required
- Insurance available
- Homeowners/renters insurance accepted
- Cash accepted
- Checks accepted
- Credit cards accepted (Visa, Mastercard, AMEX, Discover)
- 5% military discount (active-duty)
Customer Reviews 72
Steve L
It was a great an affordable experience!!!!
Kimberly Taylor
Mrs. Tonya & Mike were AWESOME! Great experience!!
Miralba Sandez
The most easiest storage i have ever rented.
Candis
Great prices great customer service impeccable friendly great attitude welcoming
Jessie
This is the second time I've rented a storage unit and with these prices as well as great customer service I will surely be talking about it.
Kayla
Staff are very attentive and helpful, Mark offered amazing service and helped me find my unit and brought us something to help lift our furniture.
Tyler
I called ahead and informed them I would be late by about 15 minutes, they stayed open and waited for me to check in, Tonya ended up staying about half an hour late for me to check in. The unit was clean and easy to access as well. The property is fine to pull a 15ft trailer through as well.
Ralph Fields
Great spot! Move in was quick and easy.
Linda
I am satisfied with the unit I rented.
Jeffrey
The staff is very helpful and pleasant.
Tara Glaspie
I had a great experience reserving my storage with Mike Love. He walked through the process and showed me a nice unit that worked for me. He's funny and has good customer service skills. Thanks Mike!
Ronald
Excellent location with a lot of security. I would definitely recommend this to friends and family if they ever need at the store anything.
Albert
Overall had a nice experience moving into this facility, unit was clean, service was good. Cons: light didn't work in unit, unit was smaller than advertised (very typical of a storage unit) All in all I would move in here again
Lakeesha
The service was great and the people were very helpful and informative..
Natalie
Tanya was super helpful in helping me to open up a storage unit and making sure everything was perfect. I'd highly recommend this place.
J K
Helpful woman at the front desk, easy access after hours, a few cobwebs but very clean otherwise
Takenya
Excellent customer service and prices are affordable рџ‘Ќ
Alphonsa
This storage facility is just what I needed. Reasonable pricing. Thank you,
Jasmine
Inexpensive, easy, and friendly. If I need to store more stuff they’ll be first on my list.
Ronald Allen
Good customer service and great location.
Tara
I like this storage facility because people don't bother you, and everyone is very nice!
Michael
Everything was good,everything was fine,the customer service was good.
Marie
Customer service was great I move in with ease storage space was very clean the price was excellent Thank you guys for a great experience
Michael
When I need off-site storage, I go to Larry at CubeSmart, though I have been doing business with him when his location was known as UStore. This is my third time renting there.
Lakeisha
Quick and fast service at the front desk!
Christine
The customer service before and after my commitment was excellent. I would highly recommend the facility. The only negative I found was the cost of insurance. We should be able to choose a smaller insurance with a smaller amount or at least a reduction in the admin fee. Once I pay the initial admin fee the following months should be free or reduced.
Kierra
Great place.But the payments could be a little lower
Singer
Your representative in Richmond VA, is well manarded, Informative, and very knowledgeable to the needs of your customers. Thank you again for your services. Jeremy Singer ЁЯШО
Douglas
The storage representative at this address was kind, courteous, and remarkably helpfull. Will recommend to my associate's, friends, and family. Richmond Va
D.S.
I've used this facility three times in the past 7 months (I still have two units there) and they have always been easy to work with, move in and paperwork etc and answering any questions. The price is right , location is convenient and facility secure.
Deborah
Ive used this facility for about a year and they are always helpful
Deborah
Very easy to work with on all levels.
Veronica
I love the location it's really close and convenient. It's clean and quiet and just what I needed.
Jarelys
Great place, great price, great customer service
Steven
great staff simple storage place.
PAUL
like location close to home easy to get to roomy easy to drive up to .would tell others about this location.rental fee not bad don`t like had to pay $12.ins. fee
Thomas
Completely satisfied with the storage unit. Friendly manager and couldn't beat the price. I looked at storage all over Richmond area and they had the lowest price on the size unit I needed.
HEATHER
Great, quick and easy!
Morgan
It was safe, quick, and easy. I would recommend this place to others.
Kathleen N
I recently relocated to Richmond and found a need for a storage unit as mist older homes have no garage and damp basements- and most apartments do not have in building storage available to rent. Arrangements for reservation were made by phone and manager called to tell-confirm- what a great welcome. They found me a convenient unit that was easy to unload the contents of a 26' uhaul into. Very clean premises and unit and terrific value.
JULIA
The customer service rep, A J, was professional, helpful and patient with my moving circumstances. He very pleasantly walked me through the registration process while I was driving because I could not make it before the facility closed. I don't know what I would have done without him. A HUGE THANK YOU!
Nichole
At move in, Manager was extremely helpful, he even loaned me a pad lock in the interim. Very grateful!!!!
Brigitte
Always super friendly, convenient...highly recommend it!
Catherine
A.J. is an excelled service provider. He was very helpful and kind. Thank you so much. Give the guy a raise.
Douglas
Front desk staff could be friendlier, although he was efficient. Unit was clean and a decent price. $12 insurance fee every month, so account for that.
James Ricks
Very professional staff and a seemingly safe facility. Lightbulb in the unit didn't work, even when changing the lightbulb, so there may be some electrical problems, but that was really the worst of it.
Thomas
I needed a storage unit upgrade at the last minute and they took care of me.
mary brett
A service and pricing. Beautiful facility with secure premise
Jennifer
The place was nice and the manager worked with me on price and options. Helped me figure out what size was best by calculating floor space and showing me two different units. Definitely satisfied!
Kelsey
I was super impressed by the customer service. They really helped me pick out the perfect space to store my belongings.
Samantha
This company made moving into the storage unit extremely easy. Overall, the pricing was not too bad and the customer service was excellent. I would recommend this company to a friend.
rayelle
Got great customer service and I would recommend this storage company to anybody
Nathaniel
Prompt service, helpful staff. Got me hooked up with the unit I wanted in no time at all.
Kee'Sha
I like everyone and everything about these guys.That's basically all that needs to be said!
Thomas
Professional and very pleasant customer service representative.
Kathy
My representative was super helpful! I was so satisfied with the level of service. He was thorough and pleasant. Awesome experience.
Jackelyn
Great storage space!
Taneika
The customer service was excellent. All my questions were answered and the manager really made my experience a positive one.
Sanda
Very nice!
yanea
Chandra
Very nice, helpful people. Best customer service.
Vanessa
Lisa Tew
The customer service was excellent. Very friendly and available.
Lekeisha
Very pleasant ... exceeded my expectations
George
The people who helped me out was great, and treated me as a person rather than just another client!
Brittany
Sam
I needed some storage over the summer and all the places I looked at were really expensive until I found you guys. The guy who worked there was one of the nicest and most accommodating workers I have ever met and there was a lot more room than I thought. Overall it is very good.
J Madison
Dallas
The staff was friendly. With their help I managed to get my paperwork done fairly quickly. Ended up moving in right away.
Amanda
T.Croak
Staff were friendly and helpful. Everything went as expected and all of the people were dealt with were courteous, pleasant, efficient, and patient when we couldn't get the security gate opened. Only complaint is that the ceiling light in our unit seems to be broken.
Lutisha Leavy
I was very pleased with my move. Cindy and her husband was very polite and helpful as well as patient. I felt very comfortable knowing they live on the property as well. I would recommend here to anyone.